Our Store Policy

Our store policies are created with our customers in mind. If you have any questions about any of our policies please don’t hesitate to ask for clarification.

Contact Us

Shipping Policy

You can trust that your order will be quickly processed and safely delivered.

We can ship products anywhere in the United States or Internationally using the shipping method of your choice. When you place an order we will estimate delivery dates based on the availability of your item(s), the shipping method selected, and your shipment’s destination.

Items in stock will typically ship out in 2-3 business days.

Shipping Charges

Our shipping charges are determined by the weight of your order and the shipping method selected, excluding applicable sales tax.

International Orders

Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.

Return, Exchange Policy, Cancellations

Our goal is to ensure your complete satisfaction with your purchase.

Return Policy

If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within 15 of the purchase date will be credited in the full amount (excluding shipping charges) and the same form as the original payment type. Any claims for damaged order or missing items must be received within 2 business days of receipt of package.

In case following conditions are not met www.hillcountryhomestyle.com reserves the right to charge 15% restocking fee or refuse the return.

  • The items must be returned for refund within 15 days of original purchase.
  • Item(s) and packaging must be received in new condition.
  • The original packaging must NOT be damaged.
  • Packaging must include all original items.
  • Return Authorization Number must be clearly marked on the shipping box.
  • Return package must include a copy of the original invoice or sale receipt.

Cancellations

If you would like to cancel your order, you can do so provided that the order has not yet been shipped.  Please Contact Us.  If the item you want to cancel has been shipped, the order cannot be canceled.